We are committed for being very aggressive in our attitude towards quality and customer service, primarily since we want to be ranked as the 'best' in our business, quality is not just another goal it is our basic strategy for survival and future growth. Khalsa Road Lines is committed to highest quality total logistic solutions, which includes ON-TIME DELIVERY and COST-EFFECTIVENESS. We will achieve this by consistently meeting and exceeding our customers' needs and expectations for transport quality and performance.

Apart we insist on to:-

1. Deliver customer delight.

2. Timely delivery of goods to meet our customers' requirements, ship on the date required by the customer.

3. Monitor on-time delivery performance.

4. Reduce all costs to the lowest possible level.

5. Establish cost reduction programs.

6. Monitor the Cost of Quality.

7. To zero the customers' complaints.